Prelude
 

All Karatbars International employees contribute, through their actions, to the image of Karatbars’ partners and clients all over the world. We at Karatbars International believe that maintaining a strong reputation is greatly influenced by the reliable and trustworthy work of all our employees.

 

Our mission - to serve our clients in uniformity and direction, entailing strong, transparent communication processes (to best serve our customers and our ideals on dealing with colleagues and partners).

 

Our goal - to always find and implement new methods that perpetuate the improvement of Karatbars International in every avenue of the industry. 
 

How We See Ourselves
 

Karatbars offers the attractive and affordable option for consumers to purchase 999.9 pure gold bullion, as well as gold merchandising, collector’s items and gift cards.

 

We are proud of the independence that Karatbars offers consumers to own, manage and control their personal Karatbars purchases.

 

Our goal is to provide the very best in customer service for our clients, and to provide opportunities for all people across the globe to own gold at an affordable price.


Our customers
 

Our clients range from individuals and families to consumers and traders. We value every client of Karatbars and align our company to better serve our clients’ needs. Our client base is supported by the efforts of our affiliate partners around the world.

 

The trust of our clients is of utmost importance to us. We place ourselves in our customers’ shoes. We pride ourselves on acting swiftly with open communication and offer fair solutions whenever these are required. We strive to consistently provide the highest level of professional customer service.

 

Our customers should expect to be treated with respect, and that any concerns will be handled competently, quickly and fairly.


How we treat each other

Karatbars employees can expect to work in an open and professional atmosphere. We strife to be open and fair with one another, as well as with our customers. We also strive to communicate with each other confidently, and to be solution-conscious with our client & affiliate bases.

 

We have confident, motivated and achievement-oriented employees at Karatbars International. We place great value on professional and personal development. We believe that recognition and objective criticism strengthen our confidence and encourage us to develop new and more effective ways of conducting ourselves.
 

We reconcile work and family life, which is very important to us.

 

We treat each other the way we wish to be treated.


Our responsibilities:

Each individual contributes through their work and the manner in which they perform it, to the success of the Karatbars.

As a company, we take responsibility for the delivery of our gold bullion.

Sustainable development is a particular concern of ours - economic action, social responsibility and environmental awareness are therefore guiding principles of our company.

In order to achieve long-term success, we must secure our presence as an independent group of companies.

We acknowledge and respect that the customer is indeed our employer.